FAQ

No, the compensation will be included in your personal pension capital. The compensation increases your pension capital in one go.

This is explained in Appendix 6 of the Transition Plan (only available in Dutch).

The compensation is for those who are employed by HEINEKEN on December 31, 2025 and January 1, 2026. The compensation is aimed at missed pension accrual in the future due to the switch from the new pension scheme. The compensation increases your pension capital.

In the letter with the first calculation of your pension in the new pension plan, the amounts already take into account an estimate of the possible compensation.

The amount of your pension is not fixed. The Heineken Pension Fund faces the following risks, among others:

• People are getting older on average. As a result, we have to pay out the pension for longer.

• Low interest rates make pensions more expensive. When interest rates are low, the Heineken Pension Fund needs more money to be able to pay out the same pension.

• The accrual percentage of 1.875% can be reduced under certain circumstances.

• The results of our investments may be disappointing.

In the Netherlands, you accrue pension in three ways:

1. AOW: you receive this pension from the government from a certain age. You can read more about the AOW on the website of the Social Insurance Bank (SVB).

2. Pension through your employer(s), including Heineken. If you work at HEINEKEN, you pay contributions for your pension every month. You can see how much this is on your payslip. The employer also pays contributions for your pension. We invest this money, so that it grows.

3. Additional arrangements made by yourself. For example, with an annuity or bank savings.

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Are you not satisfied with our information or how you have been treated? Or do you disagree with how we apply the (legal) rules? Then you can file a complaint about this. This can be done by e-mail to pensioenfonds@heineken.com, via the contact form on our website or by post to our address.

On our website you will find our complaints procedure under Downloads - complaints procedure.

You have a few choices regarding your pension. Especially when you retire. You find and overview of all choices under Pension at HEINEKEN - What choices do you have.

The Heineken Pension Fund incurs the following costs to administer the pension scheme:

1. Costs for administration.

2. Costs to manage the assets.

3. Transaction costs.

Normally, money becomes worth a little less every year. This is called 'inflation'. Due to inflation, the Heineken Pension Fund tries to provide an annual supplement to your accrued pension. This means that the accrued pension grows annually in line with the general price increase. We call this a pension that retains its value. When the new pension scheme starts, this will change. Then the pensions will move in line with the results of the investments.

We administer the pension scheme. In order to be able to do this correctly and to inform you, we use some personal data. Personal data says something about you. Such as your name and date of birth or the IP address of your computer. At the bottom right of our website, you will see 'privacy'. There we tell you which personal data we process and for what purpose.

My Pension is a secure part of our website where you can see your personal information about pensions. Here we also prepare personal messages about your pension.

The Heineken Pension Fund has an Association of Pensioners, namely the Association of Pensioners at Heineken (VvGH). The Association represents the interests of pensioners and their surviving dependants at Heineken and keeps a close eye on all relevant developments and tries to influence them where possible. On our website you will find more about the VvGH under I receive pension.

Pension moves along with your life. If something changes in your life, you should take a look at what this means for your pension and what you need to do. Under My situation changes you will find all kinds of events that can happen in your life with corresponding actions. And contact us if you have any questions. We are happy to help you!

Pensions are paid around the 15th of the month. Our pensions are including holiday allowance.

The previous year's annual statement will be in My Pension from February. You will receive a notification when the annual statement is ready. You will need the annual statement when filling in the income tax return.

If you don’t receive digital communication from us, you will receive the annual statement by post.

You can find the factor A on the Uniform Pension Statement that you receive every year. The factor A shows how much your pension has grown in a year. You need the factor A if you

• save extra for pension yourself and have to file a tax return; or

• - if you want to save extra for pension yourself and want to know whether and how much tax space you have.

When you retire, you no longer have factor A. You use your annual statement(s) for the tax return.

You have informed us that we may communicate with you digitally. We are happy with that, because this helps us save costs.

Through a study on risk and pension, the so-called risk preference survey, we ask once every five years how much risk you want to take when investing your pension. All participants will receive an invitation to complete this survey. The investment policy is aligned with the outcome of the risk preference study.

So yes. You can exert influence by completing the survey. It is not possible to choose investments yourself.

We are going to invest in a different way for each age group. If you are younger, we take more risks. As a result, the pension capital can go up and down considerably, but because your pension is still a long way off, you don't have to worry about that.

As you get older and your retirement gets closer, we reduce the amount of risk in investing. In this way, your pension capital is protected as your retirement approaches. And as a result, your expected pension benefit fluctuates less and less. This also means that the older you get, the more precisely we can estimate your pension benefit.

The estimate of your pension has been carefully calculated. We have started from the data known to us. The pension regulations are ultimately always decisive for determining your pension.

The amounts in the letter with the first estimate of pension in the new pension scheme are based on the information of September 30, 2025. The funding ratio on January 1, 2026 will ultimately determine exactly how the assets of the Heineken Pension Fund will be distributed.

In the spring of 2026, you will receive a letter with your final pension as of January 1, 2026 in the new scheme.

Yes, a cutback of your pension is possible. Pensions will move in line with the results of the investments. The solidarity reserve can be used to try to prevent reductions in pension benefits. As long as the solidarity reserve is large enough, we will keep your pension benefit the same as the previous year's level. An increase is possible again if the returns are positive again.

The amounts in the letter with the first estimate of pension in the new pension scheme are based on the information of September 30, 2025. The funding ratio on January 1, 2026 will ultimately determine exactly how the assets of the Heineken Pension Fund will be distributed.

Yes, it is included in the accrued pensions, calculated as at December 31, 2025 in the first calculation. The final indexation of pensions as of January 1, 2026 will be announced in December. You will receive the increased pension for the first time in January 2026.

Purchasing power indicates how much you can buy with your pension. If prices go up, you can buy less with the same amount.

That is why in the letter with the first impression of the pension in the new pension scheme, we also show amounts that take into account the expected price increase. This gives an idea of what your pension will really be worth in daily life.

We have made an estimate of your pension if we are faced with significant windfalls or setbacks. This provides insight into what kind of pension you can expect if things go (very) badly, what you can expect on average and what is possible if things go (very) well.

Your pension in the new pension plan is (so much) higher then your pension in de current (old) pension plan due to two changes with the new rules:

• Less money is required for the reserve than with the current rules.

• There is no longer a legal limit for the increase of pension.

And in addition:

• the distribution of the assets present in the Heineken Pension Fund on January 1, 2026 is part of the large increase in the accrued or distributing pension;

• active participants will receive compensation for missed pension accrual in the future due to the switch to the new pension scheme. This is an extra capital that also leads to a higher pension.

We are going to invest in a different way for each age group. If you are younger, we take more risks. As a result, the pension capital can go up and down considerably, but because your pension is still a long way off, you don't have to worry about that.

As you get older and your retirement gets closer, we reduce the amount of risk in investing. In this way, your pension capital is protected as your retirement approaches. And as a result, your expected pension benefit fluctuates less and less. This also means that the older you get, the more precisely we can estimate your pension benefit.

The Future Pensions Act will change the way we build up pensions. In the new pension scheme, everyone has a capital for pension. If you work at HEINEKEN, this capital grows due to the premium you and the employer pay. For everyone, the pension (capital) moves with the results of the investments. When you retire, you buy a lifelong monthly pension benefit from your pension capital.The pension capital (if you are accruing pension or have it with us) and the pension benefit (if you receive pension) may differ because it is increased or decreased by the return we achieve. The pension capital is adjusted monthly. You can follow the development of your pension on My Pension. The pension benefits are adjusted once a year. Good to know: your pension pot will never run out. You will receive a pension for as long as you live. That risk is covered jointly with the pension fund.

In November 2024, we took you through the new pension scheme in a webinar. You can find the link to watch this webinar on the page New pension system.

When you reach retirement age, your pension capital is used as standard for an old-age pension in combination with a partner's pension of 70% of the retirement pension. Within the pension scheme, you can make your own choices about the amount of the partner's pension. If no partner is known in our administration, the entire capital is used for retirement pension.

The (supplementary) partner's pension and orphan's pension that has been accrued will be retained. And it will be transferred to the new pension scheme. This means that this will also be converted into a capital for (supplementary) partner's pension or orphan's pension.

The new pension scheme is expected to start on 1 January 2026. The fund's assets, as they are on 1 January 2026, will be distributed to personal capital for retirement in the following period. The funding ratio determines how much there is to distribute. All participants, former participants and pensioners at the Heineken Pension Fund receive a personal pension pot. You will then see how much money the Heineken Pension Fund has for your pension.

When investing, risks are shared with different age groups. The part of the assets for pensioners is invested with little risk and that of young people with a lot of risk. More risk is expected to result in a higher return in the long run. But it can also be disappointing. If that happens, it will take time to make up for it. Young people still have plenty of time for this, but for older people it is irresponsible to take a lot of investment risk, they often no longer have the time to make up for losses. An advantage of the new pension system is that we can invest in different ways for different age groups.

According to the old (current) pension scheme, pensions are expected to be increased first. Then the division of the assets takes place, as explained in the previous question. Once this has been done, you will receive a message from us with information about your pension in the new scheme.

If you receive a pension, you will continue to receive a pension benefit every month. An interim adjustment (with retroactive effect) may be necessary in 2026 when all figures have been definitively determined by the auditor and supervisor.

On January 1, 2026 we switched to the new pension plan. Read more.

The new pension scheme has been in force since January 1, 2026! A milestone for our pension fund.The information on the website will be updated in the near future.

More information about the start of the new pension scheme can be found here.More information about the new pension scheme can be found here.

We want everyone in the Netherlands to be able to get a good pension. Also the generations after us. That is why the trade unions, employers and the government have jointly drawn up new rules for pensions.

As of July 1, 2023, the Future Pensions Act came into effect. All pension funds in the Netherlands must comply with the new rules by January 1, 2028 at the latest. Heineken Pensioenfonds has started working with HEINEKEN and the employee organisations to shape the new pension scheme. A survey was conducted to find out what you find important in a new pension scheme. The results were taken into account when making the agreements. In July 2024, HEINEKEN and the trade unions made agreements with each other about the new pension scheme and how the transition to the new pension scheme should proceed. All this is laid down in the transition plan. You can also find the transition plan on our website.

The rules for pensions worked well for years, but that is changing. It is not clear enough now how much money people pay for their pension. And is the economy doing well? Then sometimes the pensions cannot be increased. That feels unfair. Thirdly, people change jobs more often, stop working for a while or start their own business. The rules for pensions do not fit well with this. Therefore, they need to be adapted.

We want everyone in the Netherlands to be able to get a good pension. Also the generations after us. That is why the trade unions, employers and the government have jointly drawn up new rules for pensions.

Your pension will move with the economy. So your pension can increase faster if the economy is doing well. Your pension can also decrease faster if the economy is doing worse. In the new pension plan, agreements have been made that ensure that the movements are less when you are (almost) retired. In addition, My Pension gives you a good overview of how your pension is doing. In November 2025, you received an overview from us with the expected amount of your pension benefit in the new plan. In this overview, you can compare your current pension with the expected amount of your pension in the new scheme.

Retirement dateThe retirement date is the first day of the month in which the retirement pension starts (early) for the (former) participant. This means that if, for example, you want to retire on May 15, the actual retirement date will be May 1. The pension therefore always starts on the first day of the month, regardless of the day on which you reach retirement age.

Regular retirement dateThe regular retirement date is the first day of the month following the month in which the (former) participant in question becomes entitled to a benefit under the AOW. The regular retirement date often coincides with the retirement date, but that is not necessary. For example: if your state pension starts on August 12, the regular retirement date is September 1.

Standard retirement dateThe standard retirement date is set on the first day of the month following the month in which you reach the age of 68. This is also the latest date on which the pension must start. The pension fund does not offer the possibility to postpone the pension further after this date. So, if you turn 68 in April, the standard retirement date is May 1.

An exampleSuppose Mr. Bierhaalder turns 68 in June. His standard retirement date is then July 1. However, his state pension will already start on May 15, so his regular retirement date is June 1. If he wants to retire earlier, for example on April 1, he must take action for this himself (retirement date

No. The law still has to be approved. It is not known yet when the law is expected to take effect.

A lump sum is a choice you make when you retire. It means that you will receive up to a maximum of 10% of your accrued retirement pension in your banking account in one go. If you choose for a lump sum, the pension you receive each month will then be lower.

If you have a pension with several pension funds, it is best to contact these pension funds to find out how you can apply for a pension there. On mijnpensioenoverzicht.nl you will see an overview of all pension funds where you have pension.

You pay tax on your income. If you work, you often have one income. You pay tax on that income.When you are retired, you often receive multiple incomes: the state pension from the government and a pension from one or more pension funds. Make sure you apply the payroll tax credit to one of the incomes.

More information about payroll tax credit can be found on the My Pension of the Tax Administration (Belastingdienst).

When you reach retirement age, your pension capital is used as standard for an old-age pension in combination with a partner's pension of 70% of the retirement pension. Within the pension scheme, you can make your own choices about the amount of the partner's pension.

In January 2026 you will receive your pension benefit increased with the indexation of 2025. In February 2026 you will receive your pension with the 8% increase and the 8% with retroactively for January 2026.

In March and April 2026, the pension benefit includes the increase of 3.12% (as you received in January 2026 with your pension) and the 8% increase (as you received with your pension in February).

Read more about pension benefits in the first months of 2026 here.

You can retire with us at the earliest 10 years prior to your state pension age. If you want to retire early, you must coordinate this yourself with your manager and contact us. We will contact you six months before you reach the state pension age to ask you to think about your pension and the choices you can make for your pension.

Yes, on Thursday June 18, the webinar how much risk suits you? will take place.

The research is explained in this webinar via Teams. In this webinar we explain how the research works, what the goal is, why the research is important, what happens with the results and when you will hear more about the results. And you can ask your questions anonymously during the webinar. Afterwards, you can watch the webinar via our website.

Registration:

Sign up:

• Webinar: welk risico past bij jou? (Nederlands)

  • Thursday 18 June, 12.00 – 12.45

  • Click here to register

• Webinar: How much risk fits you? (Engels)

  • Thursday June 18, 1 pm – 1.45 pm

  • Click here to apply

A survey that we use to measure measures how much investment risk our participants, former participants and pensioners are willing and able to bear. Read also: Take part in the survey: which risk suits you?

We take the results of the research into account when determining our investment policy. That is why we want to know how much risk you are willing to take for your pension.

By completing the survey, you can influence the way in which your pension is invested and therefore also the amount of your (future) pension. Together with other participants, you give direction to our investment policy. The fact that you can do this is quite unique: in the Netherlands, participants have a relatively large amount of influence on the policy of their pension fund. So your opinion really counts.

You can read more questions and answers about the research here.

We have assumed that your pension will start when you are 68 years old.

Good to know: You decide when you want your pension to start. If you have your pension start earlier, the pension will be lower. This means that pension accrual is shorter and a longer period to pay out the pension is expected.

On January 1, 2026, we switched to a new pension plan. The old pension plan ended on December 31, 2025. The pension that you had accrued with us on December 31, 2025 has been converted to the new pension plan in the form of personal pension assets.

In the old pension plan, you received a Uniform Pension Statement (UPO) every year. Due to the switch to the new pension plan, you will receive a one-off Transition Uniform Pension Statement (TUPO) in 2026. In 2027 you will receive another UPO.

The TUPO confirms which personal pension assets you started with in the new pension plan. And amounts from both the old and new pension plan are shown, so that you can compare your (expected) pension in both pension plans.

Yes. The explanation of the Transition Overview can be found here, under News on our website. The Transition Overview itself can be found under Documents on My Pension.

1. Difference between the amounts in the old and the new pension plan
   The pension fund has calculated your pension under various circumstances. Factors that played a role in this are:

• Other pension plans  
  As explained earlier in this explanation, the old differs from the new pension plan. For example, in the old pension plan, higher buffers had to be maintained under the law. The increase in pensions was capped on the basis of the indexation policy, which compensated for inflation (increase in prices) at most. Due to these restrictions in the old plan, amounts in the new pension plan may be higher. But beware: this is an estimate. We show different scenarios in the overview. Your pension will probably end up somewhere in the middle. In the worst situations, the expected pension in the new pension plan may be disappointing because there are fewer buffers left to absorb this.

• Division of the fund assets
  The letter indicates which assets have been added from the fund to your personal pension assets. As a result, the fund also expects a higher expected pension for you than in the old pension plan.

• Compensation if you are a participant on December 31, 2025 and January 1, 2026
  The fund has calculated whether you will be disadvantaged by the transition to the new pension system. Based on the agreements in the transition plan, HEINEKEN and the social partners have determined who is entitled to compensation, i.e. participants who were employed by HEINEKEN on December 31, 2025 and January 1, 2026 and are accruing pension.

  The compensation plan therefore does not apply to former employees who still have pension with Heineken Pensioenfonds and pensioners.

2. Difference between the amounts in the first and second calculations

• Funding ratio
  Your first estimate takes into account the funding ratio of September 30, 2025. This 2nd calculation is based on the final funding ratio on December 31, 2025. This funding ratio is important when calculating your final start in the new pension plan. The funding ratio in the second estimate is higher. As a result, the fund also expects a higher expected pension than in the first estimate.

• Scenarios
  When calculating your expected pension, we look at many economic scenarios under different circumstances. These scenarios are published once a quarter and are prescribed by law to calculate future pension. This also creates a difference in pension under the old and the new pension plan.

The information on the TUPO is only about the pension at Heineken Pensioenfonds. Information about the state pension and/or pension with other pension providers can be found on www.mijnpensioenoverzicht.nl.

In the new pension plan, you will receive a share of the return on the investments every year. Negative results of the investments are also distributed, then your pension assets go down.

If the economy is doing well for years, your personal pension assets will grow faster.

In the new pension plan, unlike in the old pension plan, there is no maximum increase in pension that you can expect. As a result, the expected pension will be higher if the economy is doing very well.

The chance that your pension will actually be that high is not great. Because the economy is erratic. Sometimes it's good, sometimes it's bad. We therefore expect your pension to be between the low and the high amount.

If the economy is doing badly for years, your pension may be lower. This is because we distribute the proceeds of the investments directly. This is not only about the profit, but also about the losses.